Shipping policy
Shipping Policy
We aim to provide a seamless delivery experience for all our customers. Please review the details below regarding our shipping methods, delivery times, and other important information.
1. Shipping Methods:
1.1 Domestic Shipping (India):
We offer free shipping within India using trusted carriers. Orders typically take 7 to 14 business days to arrive, depending on your location.
1.2 International Shipping:
For customers outside India, we offer international shipping at a flat rate of ₹1,700. Please note that international orders may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient. Delivery usually takes a minimum of 3 to 4 weeks from the date of purchase.
2. Processing Time:
2.1 Order Processing:
Orders are processed within 7 business days of purchase. Custom or personalized products may require additional processing time, as noted in the product description.
3. Estimated Delivery Time:
3.1 Delivery Estimates:
Delivery times vary based on your location and the shipping method chosen at checkout.
3.2 Shipping Delays:
While we strive to deliver your order promptly, unforeseen circumstances such as extreme weather or carrier-related issues may cause delays. We appreciate your patience and understanding in such cases.
4. Tracking Your Order:
4.1 Order Tracking:
Once your order has been shipped, you will receive a tracking number and a link to monitor your shipment’s status and location.
5. Delivery Address:
5.1 Accurate Information:
Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders misdelivered due to incorrect or incomplete address information.
6. Shipping Costs:
6.1 Shipping Fees:
Shipping fees are calculated based on the weight of your order, your location, and the chosen shipping method. These costs will be displayed during the checkout process.
7. Contact Us:
If you have any questions or concerns about shipping or delivery, feel free to reach out to our customer support team at info@nandinikotawala.com. We’re here to assist you and provide the information you need for a smooth shopping experience.
8. Policy Updates:
We reserve the right to update this Shipping Policy as needed. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date.